Vinted Members Express Frustration About Sizing Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for women's and children's garments but did not contact every member regarding the update.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category versus the original listing because of the remapping.
The platform stated the updated approach better aligns with similar services.
They have suggested members to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Changes
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was formerly size 12 but is now a UK 16-18.
Shopper Accounts
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: earlier, the service retracted a modification to its shipping options following member complaints.
